Premium support. Always.
Our experienced field technicians provide installation on site and accompany you until the start of production.
Moreover, we offer service & maintenance and supply original spare and wear parts for the manufacture of your on-demand photo and print products.
As our client you receive:
Installation and commissioning of machines and systems
Operator training
Execution of service work by experienced technicians on site
Remote service for hardware and software
Individual service and maintenance contracts on request
Delivery of spare and wear parts
Spare and wear parts
We keep all original spare and wear parts in stock. Our long-term logistics partners make sure the delivery arrives as quickly as possible.
We supply specific wear and spare part kits geared to the needs of our clients for a smooth and durable operation of our products.
Training
It is our goal to train our technicians and operating personnel for the optimal operation of our systems. Trainings takes place either at Imaging Solutions or in your production facility after installation.
Please feel free to contact us. We are at your service to create your individual training tailored to your needs.
Do you want to know more?
Feel free to reach out to us at any moment.
Ralf Plag
CSO
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